Frequently Asked Questions (FAQ)

How much does Italia's Cinema cost?

One fixed monthly fee of $6.99, with no extra costs or contracts.

 

I have a question about my billing and payment.

All billing goes through Roku. If you find that there is a mistake with your subscription billing, go to Roku Support or you can call their Customer Service phone at +1(408)-556-9391.

 

How do I unsubscribe?

Italia's Cinema is flexible. You can easily cancel your account online or on your Roku device. There are no cancellation fees – start or stop your account anytime. For online - Log into my.roku.com. A screen will pop up for Manage Subscriptions, you can unsubscribe there. On your Roku device - Go to the main Roku screen, highlight Italia's Cinema, press the * key on your Roku remote, there is an option to manage subscription.

 

How do I request movies or send a suggestion?

You can always send requests by going to the Contact page and writing us a message or sending an email to service@italias-cinema.com. No guarantee's, but we will do our best to add your suggestions!

 

How do I find TV stations or movies on Italia's Cinema?

We have over 1,000+ films on Italia's Cinema for you to choose from. Once you click on Italia's Cinema, go to the home page, you will see various boxes. Click the left arrow key until you see the box that says Search. Here you can search throughout our large selection of films. To see what TV stations are offered, go to the home page, scroll right until you see boxes with different options of TV stations.

 

Why is the TV station not working/says file unavailable/or the quality is not good?

Streaming TV stations is a very sophisticated process. We may be experiencing issues with communication between services and the quality may vary. We do our best to keep these stations up and running well for our customers. We constantly monitor the quality of the stations and our team is most likely working on any issues that arise.

 

Have any other questions?

If you have a question that was not answered above, feel free to go the Contact page and submit your message. We will get back to you as soon as possible!

 

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